
2. Shopping & Customer Experience
Product Quality
Each item in Adorno’s catalog—be it jewellery, home décor, or wearable design—displays meticulous attention to detail. With many pieces handmade or custom-made, the overall quality aligns with premium artisan brands.
Shipping & Delivery
Adorno ships internationally, with timelines varying based on the designer’s location. Buyers are responsible for shipping costs, customs duties, and taxes. It's important to provide accurate delivery information and to collect orders promptly.
Returns & Damages
Customers have a three-day window post-delivery to report damages via email, including photographs of the item and packaging. All shipments are insured, and either Adorno or the carrier will cover the cost of returns or repairs. Return eligibility depends on local laws: customers must notify Adorno, return the item, and refunds are issued (excluding shipping and processing fees). Refunds are processed within 30 days. Made-to-order or customized pieces are not eligible for returns.
3. Promotions & Pricing
Promotions may occasionally include discounts or free shipping on selected items. However, made-to-order and sale items are usually excluded unless specified otherwise. Only one promotional code may be used per order. In cases where a promotional item is out of stock, Adorno reserves the right to cancel or substitute the item.
4. Affiliate Program Overview
Adorno Design offers an affiliate program, though full details are not publicly listed. It is likely managed via direct contact or a partner platform.
Affiliate Program Highlights (inferred):
- Free to Join: No cost or barrier to entry.
- Unique Tracking Links: Affiliates likely receive custom URLs to track referrals.
- Estimated Commission: While unspecified, boutique artisan brands typically offer 5–15%.
- Cookie Duration: Likely between 14 to 30 days.
- Marketing Support: Affiliates may receive banners, product images, or promotional text.
It’s strongly recommended that potential affiliates contact Adorno directly for confirmation on rates, cookie duration, and eligibility of made-to-order items for commissions.
5. Strengths & Potential Weaknesses
Pros
- Artisanal, high-end appeal for audiences seeking curated and handmade products
- International shipping, expanding reach to global markets
- Insurance and returns policy enhances buyer trust for high-value items
Cons
- Lack of public affiliate details makes planning harder for marketers
- Made-to-order items are non-returnable, which may affect conversion
- Shipping duties and timelines may complicate international sales
6. Recommendations for Affiliates
- Contact Adorno directly to clarify affiliate structure.
- Confirm commission percentages, cookie windows, and payout methods.
- Request marketing assets tailored to your audience.
- Clearly communicate shipping and return policies to your readers.
- Use content that emphasizes craftsmanship and uniqueness, appealing to premium lifestyle and ethical consumer audiences.
7. Final Verdict
Adorno Design presents a promising affiliate opportunity for marketers in the artisan, ethical fashion, and design niches. With its focus on high-quality, limited-run pieces and a curated aesthetic, it has strong appeal. However, due to the lack of published affiliate terms, it’s essential to establish clear guidelines before investing heavily in promotions.