Crandall Office Furniture Affiliate Program Review

Crandall Office Furniture, founded in 2002 and headquartered in Greenville, Michigan, is the largest remanufacturer of premium office chairs in the U.S. With over 20 years in business and a 34,000-square-foot facility, the company specializes in restoring high-end seating from brands like Steelcase, Herman Miller, and Haworth. Their mission is rooted in sustainability, aiming to keep office furniture out of landfills while offering consumers a cost-effective way to access ergonomic seating.

Pricing & Value​

Crandall's remanufactured office chairs typically cost between $300 and $600, often representing savings of 40–60% compared to brand-new retail prices. For example, a refurbished Steelcase Leap V2—newly padded, painted, and upgraded—can cost around $600 to $800, whereas a brand-new model may exceed $1,200. Desks and other office furniture range between $600 and $1,500, depending on customization and finish.
Their pricing model offers excellent value for budget-conscious professionals who want reliable ergonomic features without paying full price. Many customers report receiving chairs that look and feel nearly new, with upgrades that include new casters, gas cylinders, and upholstery.

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Stats & Policies​

• 12-year warranty on remanufactured chairs
• 14-day return window with free return shipping on the first chair
• Over 1,700 customer reviews with an average rating of 4.9 out of 5 stars
• Recognized for business growth and environmental impact

Strengths​

• Deep cost savings vs. new retail chairs
• Long warranty and robust customer service
• Eco-conscious remanufacturing process
• Wide selection of top-tier ergonomic chairs
• Professional packaging and fast shipping

Weaknesses & Considerations​

• Some customers have reported minor cosmetic imperfections
• Quality control can vary—chairs may arrive with small defects or used components
• Noisy mechanisms (e.g., creaking or loose armrests) have been mentioned occasionally
• Returns require disassembly, which may be difficult without the right tools
• Inconsistent experiences with communication or resolution times

Customer Impressions​

Customers generally express high satisfaction with the value, comfort, and eco-friendly nature of Crandall’s products. While some have faced minor issues such as noise or cosmetic flaws, many report that these were quickly addressed by the support team. The majority view Crandall as a trusted, cost-effective solution for high-performance office seating.

Summary Evaluation​

Crandall Office Furniture offers a compelling mix of affordability, sustainability, and ergonomic quality. Their remanufactured chairs are ideal for individuals or businesses seeking premium office seating at a fraction of the original price. Despite occasional quality control concerns, their strong customer service, generous warranty, and commitment to environmental responsibility make them a standout option in the office furniture space.