Ruby is a U.S.-based pioneer in virtual receptionist and live chat services, founded in 2003. Built to help small businesses deliver exceptional customer service, Ruby bridges the gap between professional representation and real-time client engagement. The affiliate program offers a compelling one-time $150 commission per sale, with a generous 90-day cookie window, making it a solid choice for affiliates targeting productivity, business services, or SaaS-related audiences.Services Offered by Ruby
Ruby specializes in human-centered, high-touch support solutions designed for small businesses, startups, and entrepreneurs:
- Virtual Receptionist Services: 24/7 live answering by professional receptionists. Services include call routing, message taking, and outbound call handling.
- Live Chat Services: Real-time customer engagement via website chat. Helps businesses boost lead conversion and enhance user experience.
- Appointment Scheduling: Streamlined scheduling options to improve time management and client retention.
These offerings help businesses maintain responsiveness, build trust, and project a polished image—critical assets in competitive service-based industries.
Technology and Integration
Ruby’s proprietary software integrates with CRMs and business communication tools, giving clients real-time access to customer data, messages, and calls. A centralized dashboard enables business owners to manage client interactions efficiently without missing crucial touchpoints.
Customer-Focused Philosophy
Ruby operates with a strong customer-centric ethos. Every service is tailored to reflect the client’s unique brand tone and objectives. The company emphasizes empathy, professionalism, and consistency—qualities that resonate strongly with service-oriented businesses seeking to outsource communication without compromising quality.
Affiliate Program Highlights
Hosted on PartnerStack, the Ruby affiliate program is simple and rewarding:
- Commission: $150 per sale (one-time payout).
- Cookie Length: 90 days.
- Commission Type: Pay Per Sale (PPS).
- Payout Methods: PayPal, Stripe, and Wire Transfer.
- Corporate Headquarters: United States.
- Launch Year: 2003.
The $150 flat rate and long cookie period provide strong incentives for affiliates focused on high-converting audiences like consultants, coaches, small agencies, and professional service firms.
Market Position and Brand Recognition
Ruby has served thousands of businesses and garnered multiple awards for service excellence and workplace culture. Its long-standing reputation and emphasis on human connection make it a trusted brand in the virtual communication services space.
Despite a relatively moderate Similarweb ranking (~800,850), Ruby benefits from years of brand equity and recognition in niche business circles, particularly among solopreneurs and small business owners.
Final Thoughts
The Ruby affiliate program is a high-value opportunity for affiliates promoting business services and productivity tools. With a flat $150 per sale, a generous 90-day cookie, and a reputable service suite, it’s an excellent addition to affiliate portfolios targeting small business, SaaS, and customer service niches.
If your audience includes business owners looking to elevate their customer experience without hiring in-house staff, Ruby is a professional, trusted, and profitable option to promote.