It is normal for some users to just go oblivion just like that. There may be many reasons that are accountable to this. It behoves on the brands to use social media to get their attention back. There are many ways this can be done including sending missing you messages to them.
Sending them emails or a reminder can also go a long way in gingering the users to come back to the platform. What do you think?
Sending them emails or a reminder can also go a long way in gingering the users to come back to the platform. What do you think?